Hi

👋🏿

I'm Therese Owusu

Product Designer + UX Researcher.

Previously at Shopify, Parkdale Centre for Innovation, and University of Toronto.

Selected Projects

Scaling Shopify Plus Adoption

Employees identified the need for Shopify Plus before store owners. This project explored how employee advocacy could drive upgrades while preserving owner-only billing controls.

Scaling Shopify Plus Adoption

Employees identified the need for Shopify Plus before store owners. This project explored how employee advocacy could drive upgrades while preserving owner-only billing controls.

Scaling Partner Discovery

Merchants struggled to evaluate providers across fragmented directories. This project explored how a unified directory could improve discovery and trust.

Scaling Partner Discovery

Merchants struggled to evaluate providers across fragmented directories. This project explored how a unified directory could improve discovery and trust.

Scaling Partner Discovery

Merchants struggled to evaluate providers across fragmented directories. This project explored how a unified directory could improve discovery and trust.

Scaling Migration Guidance with AI

Merchants moving to Shopify face a complex, months-long transition. This project explored personalized migration guidance powered by AI.

Scaling Migration Guidance with AI

Merchants moving to Shopify face a complex, months-long transition. This project explored personalized migration guidance powered by AI.

Let's connect

Therese

Say Hi

Let's connect

Say Hi